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Help Center

Everything You Need to Know About Automated Bot Trading

Find answers to common questions about our AI-powered trading platform, bot configuration, security, and more.

Getting Started

Automated bot trading uses AI-powered algorithms to execute trades automatically on your behalf, 24/7. Our bots analyze market trends, identify trading opportunities, and execute trades based on sophisticated strategies without requiring human intervention.

Getting started is simple: 1) Create your account by registering on our platform, 2) Complete identity verification (KYC), 3) Deposit funds into your account, 4) Choose from our selection of AI trading bots, 5) Configure your bot settings and risk parameters, 6) Activate your bot and start trading automatically.

The minimum deposit varies by bot type and strategy. Generally, you can start with as little as $100 for basic bots, but we recommend a minimum of $500-$1000 for optimal performance and better risk management. Higher-tier bots with advanced strategies may require larger minimum deposits.

No prior trading experience is required! Our AI-powered bots are designed for both beginners and experienced traders. The bots handle all technical analysis and trade execution automatically. However, we do provide educational resources to help you understand how the bots work and make informed decisions.

Bot Trading & Strategies

We offer multiple bot types: Scalping Bots (quick trades for small profits), Trend-Following Bots (follow market momentum), Arbitrage Bots (exploit price differences), Grid Trading Bots (buy low, sell high in ranges), and AI Strategy Bots (advanced machine learning algorithms). Each bot uses different strategies optimized for various market conditions.

Our AI bots use machine learning algorithms to analyze historical data, real-time market conditions, technical indicators, price patterns, volume data, and market sentiment. They continuously learn from market behavior and adapt their strategies to optimize performance and minimize risk.

Yes! You have full control over bot configuration. You can adjust risk levels, set stop-loss and take-profit parameters, choose trading pairs, define investment amounts, and customize trading frequency. Advanced users can even fine-tune technical indicator parameters and strategy behavior.

Our bots can trade across multiple markets including Cryptocurrencies (Bitcoin, Ethereum, and 100+ altcoins), Forex (major and minor currency pairs), Stocks (US and international markets), and Commodities (gold, silver, oil). You can run multiple bots simultaneously across different markets.

Security & Safety

Yes! We use bank-level security measures including 256-bit SSL encryption, multi-factor authentication (2FA), cold storage for the majority of funds, regular security audits, and compliance with financial regulations. Additionally, all bots include automated risk management features and stop-loss protection.

Like all trading, bot trading carries risks including market volatility, potential losses, and technical failures. However, our bots include built-in risk management features such as stop-loss orders, position sizing, and diversification. We strongly recommend only investing funds you can afford to lose and starting with smaller amounts.

Our bots employ multiple risk management strategies: automatic stop-loss orders to limit potential losses, position sizing based on account balance, portfolio diversification across multiple assets, daily/weekly loss limits, and real-time monitoring with alerts. You can customize these parameters based on your risk tolerance.

Absolutely! You have complete control and can pause or stop your bots at any time through your dashboard. When paused, the bot will complete any open trades according to your settings but won't initiate new trades. You can also modify settings or switch to different bots whenever you want.

Account & Payments

We accept multiple payment methods including bank transfers (wire/ACH), credit/debit cards (Visa, Mastercard), cryptocurrencies (Bitcoin, Ethereum, USDT, and others), e-wallets (PayPal, Skrill, Neteller), and other regional payment options. Processing times vary by method.

You can withdraw funds at any time through your dashboard. Simply submit a withdrawal request, and we'll process it within 24-48 hours. Crypto withdrawals are typically faster (1-6 hours), while bank transfers may take 3-5 business days. There's no minimum holding period for your funds.

We charge a small performance fee (typically 10-20% of profits) only when your bots make money. There are no monthly subscription fees or hidden charges. Deposit and withdrawal fees vary by payment method and are clearly displayed before you confirm any transaction.

Yes, to comply with financial regulations and ensure security, we require identity verification (KYC). You'll need to provide a government-issued ID and proof of address. The verification process is quick and secure, typically completed within 24 hours. This helps protect your account and prevent fraud.

Support & Assistance

Our support team is available 24/7 through multiple channels: Live Chat (instant responses on our website), Email Support (support@remedyfinance.online), Phone Support (call us anytime), and Help Center (comprehensive guides and tutorials). We aim to respond to all inquiries within 24 hours.

Yes! We offer comprehensive educational resources including video tutorials, step-by-step guides, webinars, a knowledge base with articles, bot configuration walkthroughs, and trading strategy explanations. Our goal is to help you understand and maximize the potential of automated trading.

Contact our technical support team immediately through live chat or email. We have dedicated technical specialists available 24/7 to resolve any platform issues, bot errors, or connectivity problems. We also monitor system performance continuously and proactively address potential issues.

Absolutely! Our support team can assist you with bot selection, configuration, parameter optimization, and strategy recommendations. We also offer premium account management services where dedicated specialists can help configure and monitor your bots for optimal performance.

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Still Have Questions?

Can't find the answer you're looking for? Our support team is ready to help you with any questions about automated bot trading.